Luxury Care Home in Hertfordshire

Our Care

Hazel End Care Home's approach to care

Hazel End Care Home in Bishops's Stortford, Hertfordshire offers spacious en-suite rooms, tastefully decorated communal spaces and beautiful accessible gardens. As well as this you will find a full-screen cinema room and hair salons that give residents the freedom to be as independent as they wish. Hazel End Care Home also offers a full calendar of activities and many trips that the residents enjoy so they can lead busy yet fun and fulfilling lives.

Hazel End Care Home has been thoughtfully designed to allow residents living with dementia to be monitored safely without this ever becoming intrusive. Hazel End Care Home in Bishop's Stortford, Hertfordshire also includes a number of features designed to stimulate and prompt the attention and interaction of residents living with dementia.

Hazel End Care Home's approach to care
Our Care
Hazel End Care Home's approach to care
Respite Care at Hazel End Care Home

Respite Care

Hazel End Care Home offers short-term respite stays for older people who might not want or need to move in permanently, yet who need some extra help from time to time. Whether they are recovering from surgery or illness, or want to give their family carer a break, short stays can be organised and then repeated as often as they are required.

Any resident on a short break can take part in all daily activities and will receive the same high quality of care that full-time residents enjoy. A short break can also be an opportunity to trial the wonderful facilities we have on offer before deciding to make the move permanent.

Residential Care Services at Hazel End Care Home

Residential Care Services

Our staff are equipped with the latest technology enabling them to view and update care records instantly; allowing them to devote more of their time to listen and respond to residents' needs.

Our friendly, well-trained staff understand that every individual has different needs, therefore we take the extra time to get to know everyone's likes, dislikes, passions and hobbies.

In doing this we can support and care for individuals in the best and most comfortable way. We are also able to accommodate those looking for short-term, respite stays (subject to availability).

Dementia Care at Hazel End Care Home

Dementia Care

Living with dementia can be a very difficult and lonely experience; our home provides the care and support needed to ensure it doesn't have to be that way.

All staff undergo a training course to provide them with insight into the various forms of dementia and the complexities that can sometimes go along with it.

Residents living with dementia receive the patience, empathy and dignity they require in order to sustain their overall well-being.

Our Care Priorities

Hazel End Care Home provides 24-hour residential and dementia care, within a newly built, state-of-the-art home, with an inclusive fee offer. As part of the Halcyon Care Homes group, Hazel End benefits from the support of an experienced management team that works tirelessly to attract and retain the best staff by offering a rigorous induction programme and providing ongoing staff training.
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Feel better with well-being

Well-being means experiencing an overall feeling of happiness and satisfaction with life. It is achieved by being able to do all the things that please you. At Hazel End Care Home, we work hard to enhance well-being. We talk to each resident about what they like and don't like, as well as what they need in order to feel physically active and mentally stimulated. Well-being also comes from being grounded and settled, which is why we encourage residents to continue seeing their friends and family, as well as keeping up their social life outside of the home.
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Activities for a healthy mind and body

Hazel End fills each month with a varied selection of activities so that resident can always find something that interests them. It's important to us that our residents maintain their health as well as their sense of fun. From theatre trips and shopping excursions to day trips to national treasures and monuments, we make sure that if you want to get out, we'll take you out.
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Delicious, fresh, home cooked food

Great importance is placed on ensuring our delicious, home-cooked food is nutritiously balanced and well-presented at Hazel End Care Home. We appreciate our residents' requirements can differ, so our teams are trained to support specific needs and dietary requirements. If this is applicable to your loved one, we will be happy to provide further information.

What our residents say

Hundreds of happy residents across the country
Can't recommend Hazel End enough - excellent across the board!

Yvonne H (Daughter of Resident)

Can't recommend Hazel End enough - excellent across the board!
Hazel End is a very caring and loving environment and our family can rest easy knowing Mum is receiving the very best of care. All the staff we have spoken to have been very helpful and very caring too! Can't recommend Hazel End enough - excellent across the board! Thank you so much.

The people are lovely, very caring and respectful.

Marian M (Daughter of Resident)

The people are lovely, very caring and respectful.
As a family, we are really pleased with the care that our mother is receiving at Hazel End. The people are lovely, very caring and respectful. Any problems encountered are always quickly resolved. Thank you so much.

Beautiful cosy home atmosphere

J T (Daughter of Resident)

Beautiful cosy home atmosphere
We were made very welcome from the moment we walked through the door. Very friendly staff and more than happy to accommodate our mother's needs. We did not hesitate that this would be a very safe and caring home. After spending a lot of time worrying about finding the right home Marham has exceeded our expectations.

Hazel End is unique

G C (Friend of Resident)

Hazel End is unique
Hazel End is unique, it has an incredible family feel. My friend settled so quickly, she enjoyed the food and loved to use all the different facilities. I was always impressed with the staff and how clean the home is.